Starting my first in house role (at a non profit/NGO) on Monday after spending 9 years in agency. Any tips or words of wisdom?

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Not sure what type of agency you are coming from or where you are going but you could face fewer resources (tool, subscriptions, people power) so you will need to be crafty and ready to roll up your sleeves.

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- Leave the agency attitude at the door
- Learn what Workplace Appropriate means. Live by it.
- Relationships are more important than being right.
- Don’t talk so much, listen more.
- Expect things to move slowly.
- Actually focus on your yearly goals…your bonus will depend on them.

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100% this. (Except you may not have bonuses at a not-for-profit, make sure to know how that works going in as well)

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Congrats. Enjoy doing something that’s hopefully more meaningful.

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Really get to know the organization, how decisions are made, where the problems lie with the organization's brand, reputation, audiences. Ask about the strategic work that has really landed in the organization, so you can shape your work in a way that really travels through the organization. Figure out how your coworkers expect to partner with you, how to be valuable, because while all organizations need to think strategically, few know how to accommodate a strategy director. TL;DR figure out how to plug into the organization and everything will flow from there.

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Have a high-low plan for everything. In non-profs, there are times when your budget will be a grand total of wet cardboard and shoestring, and there are times when a donor will bankroll the whole danged thing.

Oh, and get familiar with what donors expect and the stipulations for any endowment or grant that your department uses funds from. You'll have to report on how those funds were used, and those reports are an opportunity to show value when they're done right.

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Emotionally prepare yourself to be assaulted by buzzwords all day every day, but have a lot more free time.

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