The client shared an incomplete title of an article they believe contains valuable data. We spent considerable time trying to locate it. I suggested asking the client to share the copy or link of the article they already have. However, the project leader felt it was bad form to make that request and insisted we continue searching for it ourselves. WDYT?

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Weird that the client shared an incomplete title.

If you can't find the article in ~5-10 min, then follow up with them. Why wouldn't you?

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Your project leader has the maturity of my 4y old

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A) Share the snippet of the article and I’ll try finding it for you. It’s usually pretty easy to find if you have some text.
B) Your project leader is trying to not appear incompetent and does not want to bother the client, but it’s not that big of a deal to ask them to share the link or where they saw the article.

Sounds like he or she doesn’t know how to manage relationships with clients.

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