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What should the engagement manager mentality be for their role in the team? Completely plan and delegate, manage upwards, or also get hands-on making pages and getting data? New EM developing mindset

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Depends on the size of the team, complexity of the case and nature of the client. Your priority should be to get the work finished, make the client happy and ensure the team is doing good. Those goals change priority in different scenarios 😊

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K1 nails the answer

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The mentality is like what K1 says. I always view it like this and drives me nuts when managers or above aren't like this. Get shit done, period. Why am I going to wait around and delegate more to an already stressed team? Because I'm an manager? Horrible. Idc if I'm the highest on the food chain. I'll even do the bs data entry idc. Whatever gets the job done. Thats also how you win.

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