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Ask about the goal rather than the way. Most clients tell you what they have. Then what they want. Don’t get stuck at what they want, but figure out what they NEED to achieve the goal.
A specific report is never a goal, for example - improving accuracy and timing of my forecast in order to minimize supply-demand-gaps is. Make sure you understand the goal from a business perspective.
Just to echo above, most business clients believe they can envision the solution already. This is reasonable as they may have an idea on how to solve their business issues from their experience. But as a sap consultant, you should have more knowledge than them in terms of arriving to the solution. Hence, gathering the NEED over solutionising straight away is vital.
You can't come up with a solution if Tom says we need to automate X. If you Understand what you are trying to solve, you start to realise that there may be better ways to solve that problem in comparison to what your client has told you. Although, I wouldn't recommend rejecting all their inputs. I'd say consider it, park it but try to understand what the NEED or what it is you are trying to solve.
Be willing to learn. Ask questions and put the knowledge you receive to work to show that you're listening.
Understand the business aspect and balance with the technical enablement of SAP
No matter what, be always open to new ideas and new learning!!
Learn, test, listen and be creative
Clear, concise, confident. Good questions and answers. Be engaged.