Why is the chase travel center so horrendous? I know a lot of us have the CSR or CSP and it’s just a terrible experience every time

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Really? I mainly have used to book flights but haven’t had any issues.

Yep always a long wait and need to provide my card number and zip code to 2+ people to get the issue resolved. Always regarding cancellations or rebooking with a credit. Seems like it should be easy

I've never had any issues that required speaking to anyone.

The current portal is really Expedia, but Chase is in the process of creating their own.

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