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ask to assign a PM client-side. they will do all of the daily logistical grunt work for the client. most clients are willing to pay for this resource.
We have to write our client’s emails about governance. Offer to send them flow charts or graphics that show how all of their stakeholders are connected and how to best manage expectations
@S&D1 - this client is solo, no other person doing his particular role but him. Don't even think he can justify a headcount if he wanted to. I found out after the fact from my colleagues who service the global side that this client isn't particularly liked internally. Surprise surprise...
Thanks SDS1. Wish i could charge him for that stakeholder flowchart, but I might just have to do so for my own sanity.
GD1 - yes I've started to do so. In fact, this client hardly writes fresh emails. He would want me to write to him, so them he forwards it on to the right stakeholders to respond to me. I mean....the laziness is REAL!!!
I would just start cc’ing his stakeholders during important milestones. Don’t move forward until you gain “internal consensus”