ZS 🐠: I have my first round interview coming up for operations associate role. Any tips for the case interviews? Thanks.

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Demonstrate your approach for problem solving. Have some understanding about our business / the practice you're interviewing for to ask questions if time permits.

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I interviewed there years ago while i was studying abroad in Prague. From what i remember it was an online skype type of interview where the interviewer shared his screen and we worked thru problems/case study. I remember the interviewer was indian and had a VERY HEAVY accent to the point where i could barely understand what he was saying. The interview was 6/10 hard until we got to a section of the case study where i had to interpret extremely poorly put-together graphs that were not straightforward. I remember i kept asking the interviewer for clarification/hints of what he qas looking for, but i actually could not understand his response. My advice would be to read the “interpreting graphs” type section of whatever case study book you got. Graphs are typically super easy to interpret but these were purposefully made to be ambiguous

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As someone who interviews associates (albeit in the business consulting arm), I can relate to very little from IBM1. Don’t overthink the case; there are definitely right answers that require sound business judgement. Charts/graphs won’t be super obvious (you’ll need to derive answers) but they’re not meant to leave you stuck. Be mindful of time, and try to get through the entire case (rather than aiming for perfection and getting through half). Much more structured than the cases I did when I interviewed with IBM

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Don’t expect it to be crazy math - we’re reasonable, but do expect our associates to be analytical. Think of it as an opportunity to execute on basic analysis, with the option to ‘wow’ us if you can go beyond within the time constraints. E.g. you calculate the ROI of a marketing campaign correctly, but observe that the present value in a few years will be negligible That demonstrates thinking about success for the client, rather than finishing a problem set.
Another piece of advice - spend time on your delivery. Be mindful of pauses, articulation of the answer, overall presence. I’m looking for someone who I can bring to client meetings rather than a walking calculator

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+1 - agree completely and I also conduct interviews for BC roles.

helpful

How do you recommend I go about preparing?

Thank you. Will the case graph analysis be math heavy?

Ok thanks. I do my best to stay calm and speak slowly in interviews

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