A good half of my calls about disputes are from people charged hundreds of dollars in DoorDash orders. Are others in this line of work seeing the same? Any idea what is going on with them? Do they not require a security code or something?

I’m from Southern California. Is this what a snow day feels like? But it’s just gonna keep snowing for 1+ months?

What’s the word on Foley Hoag LLP?

I'm a long time prosecutor getting into the ID game and billable hours. Are there any resources out there that can help me get more effective/efficient without spending months/years learning the hard way? Some days I'm at the office 10 hours, took virtually no breaks and yet only bill 7. 🤬

How are Corporate Development and Corporate Finance roles different in Industry? Is one sub set of another?

I'm updating my resume for the first time in 3 years and I'm struggling with how long it should be. I can get everything on to one page, but if I want to elaborate about my experience, it's going to be 1.5-2 pages.

I'm so envious of men who have full heads of hair. #30andbalding

When people talking about high school students marrying their teachers, I usually picture Phoebe Buffay's brother.

Does IBM providing mac books to new hires this year or is this domain specific? Lenovo ka thinkpad chhod k dell Hp b chalega.. macbook ki chah ni hai. Plz batao kya process rehta h.

Hi everyone! I’m staring in an AE position to book demos with restaurants for their POS systems. How to prospect / have conversations and close the demos with them? I’m new to AE, used to be an interning SDR. Looking for tips and advice more towards the conversation factor. Thank you

Moving from a boutique (<30 employees, MBB competitor) to the strategy practice of a Big 4. Have only worked for boutiques in the past, so I’m expecting there to be some major differences in terms of working style.

What are the major differences and ‘watch outs’ you would point out to me? Could be anything from culture, to red tape, to compliance etc.

Dear associates,
I am getting project under CS account in Kharadi Pune location (client location). Can anyone please suggest about CS acount and location , if it’s a good acount to work in or not.
Thanks

Let me know if you are interested in any openings in Plante Moran! We are hiring!! I can give you a referral!

I am looking for a job change from system administrator to data analyst role.
Is there any opportunity available?

Full stack developer required for freelancing..if interested DM me.

Got an offer and I feel being low balled. Can anyone please share salary band for SC at PAS?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Do you ever get overwhelmed by the number of software programs you have to use at work?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Hi fishes, do you get paid by the hour or receive a salary?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!