Also on a moderation note, we're struggling to keep up with moderation without other areas suffering. We might need to hire someone.

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You need to hire a moderator. Do you already have one? I'm telling you, ever since we hired 2 moderators, we can finally focus on other areas.

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I got variable pay of 1 lack, two times after April's appraisal (so total 2 lack). I didn't had variable component mentioned in offer letter, but it was showing up in hr portal. Now payroll people are calling me and asking me to return the 1 lack saying it was done by mistake. What should I do?

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Without asking or confirming, account lead booked an in-person client meeting that requires travel. Who books ~any~ major client meeting without first checking with the team ?

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Hello Fishies
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Joined ZS 7 months ago but never interacted with PD coach yet. Is it important?

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Additional Posts in Community Managers

I have a bit of experience doing social media management with online businesses but I’d like to try out working with local businesses in my area. What are some good strategies for doing cold outreach, and what kind of services would you offer to entice them to work with you?

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Where do you find inspiration for topics to seed the community with?

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I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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What's the most inspiring post, comment, or interaction you've ever seen in your community?

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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How long do you give an initiative before accepting it didn’t work out and it’s time to try something else?

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Is community management a stressful job?

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If you had to choose between Discord and Reddit as your main community hub, which one would you pick and why?

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What prompted you to do a complete community overhaul? Did it pay off?

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How did you get started in your career as a community manager?

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Wanted to share a recent win in case this would work for anyone else in the bowl -- We started a “share some music” channel in the community and it’s amazing how a non-related topic can encourage participation.

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In my opinion, the slow ROI keeps businesses from seeing the importance of investing in the community. Do you think that attitude is changing?

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How should a future CM looking for their first job build their resume?

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Does anyone here know anyone who has left their CM role? What was the next step in their career?

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What are some useful tools that you use to assist you in your management?

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Looking to create a survey to send out to our customers to get an idea of what kind of content they’d like to see from us. Any suggestions on high-value questions to ask?

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I was rejected from a job because I don’t have a big online presence. Why does work have to be my hobby, too? Is this normal?

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I’ve started a new job and though they have a community, it has been stagnant for a long time. Would you face the change directly with a “we’re back!” style post, or just increase the activity without acknowledging the absence?

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What questions should I ask a candidate during an interview for a community manager job?

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