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Thank goodness they still have maintained their "boarding on time" statistic. That's all that matters. #customerservicebedamned
Now we sit on the plane for 2 hours while they START to fix the problem at our scheduled departure time. FuckAA
@Op they all suck. Stuck on a delta flight that had some issue and we missed our window to get to LGA so waiting 30 mins, while the AA flight at the same time is almost there
DD1 delays are totally inevitable but with American it's not just that they are delayed every week, it's that they don't handle it properly. I've been delayed on Delta plenty of times but they often handle it so much better
I've never understood mechanicals on the first flight of the day when the plane sits all night. Totally preventable.