Anyone familiar with CVS Health’s L&D strategic plan or willing to share info about the L&D department? Prepping for an upcoming interview.

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Looking to transition my career from Sales into a Learning and Development or training role. Any tips on how to get my foot in the door somewhere without having a lot of specific experience? I’m a quick learner with a lot of tech industry experience, and knowledge of various systems.

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I’m noticing that a lot of recent graduates at my job don’t know many basic computer skills (ie. Copy and paste short cuts or how to use the Microsoft Suite at all). I’ve been tasked with creating trainings to teach them these skills but it’s concerning to see how this new generation is starting to lack these assets. What happened? Is anyone else experiencing this at their organization?

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Need some benchmarks: What would average/good survey results be for a leadership skills class (instructor-led)? We ask for the participant’s experience (did you like it, would you recommend, etc.), and also send an impact survey out 2 months later to their manager (have you seen positive behavior changes since training). Our experience survey is at 92% positive and impact to behaviors is at 83% positive. Anything I can compare to in order to share the story with leadership?

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