Anyone moved from a Consulting role to a Customer Success role at Slack? Curious to hear about the experience

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Slack is a great company to work for. Based on public opinion and couple of friends talking about it.

However, no idea about Cust. ex

Thanks!

Customer Success is basically consulting but more involved in solving client’s problems with Slack. You’re the first person they go to after post-implementation with issues. And you work with Slack’s internal teams to debug or customize a feature.

I’m not in Customer Success for Slack but have interviewed for Customer Success at Qualtrics. I stopped the interview process tho because I didn’t want to move

I found another job in Seattle and didn’t want to move to Provo, Utah (Qualtrics HQ).

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Is customer success a good career move? path forward?

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