As a boss, but not HR, is it up to me to help 2 employees work through an argument? I don’t want to, as my no filter reaction is “grow up!” (Cont.)

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If you are their manager then yes it’s your job. Even though it sounds like the argument is about style, left unaddressed it will impact the work and the broader team if not resolved. The more you manage the more this stuff becomes an issue. If the feedback from the one employee is “she’s bitchy” that’s not helpful feedback. You need to get them to articulate feedback that is constructive so that they are able to share it. You also need to help them understand that they will be working with all types of people and communicators and part of success is in figuring out how to navigate and work with others (or their career will be very short).

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Thank you. I really appreciate your help!

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Hey, OP. Have you found any resolution?

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Hi! Yes. HR confirmed two helpful pieces of info that as a new manager I didn’t know. 1., yes, hear them out and listen. Suggest a few high level options (that I actually took from an online management class they suggested). 2., if it’s not work related and only personal, it’s not my responsibility to address unless the employee wants to make a formal complaint.
I took some suggestions from this post as well. I kept all conversations private and neutral. But, mostly, I listened and didn’t comment much.

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For context, I still have all of my same huge projects before managing them. I’m fine with all the other roles and responsibilities, but this is 1., not my strength and 2., I don’t have time for it.

Personal or work related argument?

Thank you again! It was really helpful!

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