As someone who’s in their first year of account management, I’d love to hear how long those in here have been working in account management. Is it a good long term choice?

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My best piece of advice is your work/life balance and overall enjoyment of your job is so dependent on your client and the boundaries you set. If you do a good job of setting and sticking to them, it can be a great career. If you have a nightmare client and are answering phone calls at thanksgiving dinner (true story) it sucks. Took me way too long to learn! Good luck

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And OP, in answer to your question, 30 years and counting!

In addition to good clients, you also need great agency leaders. Ones that are willing to defend you, support your development and understand that mistakes will happen. A bad client is one thing but a bad leader is even worse. Find a good agency fit and a great mentor and you’ll be ok.

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Thank you! My old role had a not so great leader so I do try and be conscious of this!

If you can, look for a mentor. Someone who has title you are looking to achieve or some life experience you are interested in. The trajectory for accounts is client director/lead. Talk to those people learn from them and see if that where you want to take your career. Be open to opportunities and view points. Take and practice what will serve you and disregard what doesn’t fit.

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This is such great advice. Thank you!

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Very good choice!! Also very frustrating if you choose small agencies w small clients bc you’ll constantly be running interference with client politics. Go for the majors (ad agencies like Chiat/Day, FCB, etc) in a top three mkt (nyc, LA, Chicago) working on national, blue chip accounts (avoid regional and local, especially in the auto category) so you learn the true advertising foundation. Over the years, you’ll go from AAE making copies and doing billing and press checks, to writing strategic creative briefs and knowing how to manage the details that make up the big picture. Busy work you learn now in a junior role is key to becoming a solid, super account management ASup, ADirector, VP then partner. Every task is a learning opportunity and your chance to grow. Live by your account’s status report! (If you don’t use one, the team is already woefully behind). Learn to be the BEST creative brief author ever, which means correct spelling and grammar. Your creative team should be able to use your creative brief to answer any questions they may have when they can’t get ahold of you. Always pad your production schedules to anticipate client delays bc doing so will allow you to hit all deadlines on target. Always include a 10% contingency on all job estimates (final billing coming in at 10% lower up to 10% over estimate; contingencies allow final billing to be on target.

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So much great advice! Thank you!!

move to production

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Why?

I think account management is a good role. you can stay in agency world or move brand side into brand management and make better money. I think it’s a solid career path

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Thank you! I appreciate the positivity and the guidance.

Three years as an AM and 15 years as an implementations analyst, which in my last job was basically the same thing as an AM.

So long! What’s the biggest thing you’ve learned?

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Hello fishes small suggestion from my end for who are trying to switch

Don’t wait/waste your time for positive replies from employers continue your hunting in market.

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Hi,

If we survive the notice period in BNP are we allowed to take block leaves?

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What are the Salary range for a Senior Manager Technical Position in Deloitte, PWC , Accenture ?

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Additional Posts in Account Management

I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

I got a promotion a year and 3 months ago, and got a pay raise 5 months ago. Could I still ask for a promotion to SAE if I have been supporting a team more as one? Promotions are hard to stab with.

Tired of hearing all the "account people suck” comments on this app. Get some new material creatives.

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When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

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When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

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I was promised a promotion, then was told I wasn’t getting promoted, started applying to other places, fought for it and ended up getting promoted and a raise. I was just offered a job at another agency for $15k higher than the raise I just got. My mom was just diagnosed with cancer and was told to stop working so now I have to cover all of her expenses as well as mine and my husband’s (he’s back in school). I’d like to stay at my current agency but NEED the $. How do I navigate this?

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What are key questions to ask a sitting account team during an interview to better assess how great or terrible their current clients and/or projects are?

likehelpful

Any account management processes/docs that are worth sharing?

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How easy is it to work in account management in a foreign country? which countries are the easiest to go to? what agencies are likely to transfer you abroad?

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Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move?

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Hi AMs, my agency, BGB Group, has openings for the following positions:
Account Executive/Sr. Account Executive
Associate Account Supervisor/Account Supervisor
Group Account Supervisor
AVP/VP, Group Account Supervisor
SVP, Management Supervisor
EVP, Digital Innovation
EVP, Payer

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How long were you an SAE before promoting to AS?

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When cold contacting an agency (because the agency doesn’t post jobs online), is it better to contact the head of account mgmt, or the agency’s recruiter?

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What vendor do you use for cold direct mail lists?

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