Be nice to CSRs. Unless they work for one of the postal couriers, you are directing your anger at the wrong people. Just saying.

I hate California labor law,.., that is all :-) lol

Hi all,

Is joining bonus provided in L&T technology services. Please let me know as my joining is tomorrow?

Thanks

Anyone else extreme ? Love the fit life and sometimes will do 2 a days and be ok with eating one meal, but other times will spend the day barely moving and eating on my sofa. Can’t escape fatty life

Guys, I had very less HRA for April 2022 till August 2022. I was showing 1 lac annual rent .I joined new organisation in sept and now HRA is 43000 per month. Would that be okay to show high rent as 30000 per month to my wife as landlord. Earlier I was paying 9000 rs per month to different landlord. @ IBM

Hi All,

Could anyone help me in knowing that how can I apply for projects within Capgemini?

How to know the GGID for checking final settlement payslip

How much a 4yrs exp FE developer package should be? Comment down below yours or someone's that you know!

Hey Fishes,
Looking for job in HR manager profile with 12 years of experience. Immediate joiner

Hey Peps,

Looking for an opportunity for Line Producer or Senior Production cordinator in a firm where I am respected and work life balance is promoted no slave working.

Hello everyone, my friend is having Phd in chemistry. She wanted to move to IT industry. Is that possible by having some certificate courses in data science?
Kindly share your thoughts

Which companies should I join
Impetus - 14 + bonus permanent work form home
British telecom -15+ bonus
YOE - 3yrs
Position - data engineer.

Hi
I'm a fresher moving for first time to office location
Can anyone suggest location I should prefer
My office is in international tech park kharadi
Thanks

I’m searching for a mechanical engineering part time job (weekends only) but it seems like there’s no such thing as a part time mechanical engineer. Can someone point me in the right direction? What branch of mechanical engineer is more likely to offer weekends?

Hey! What’re some of your favorite things to do for fun in Austin? Ive been here for three years and like it a lot, but its starting to feel repetitive. Any suggestions would be appreciated lol

How have the skills needed for working in customer support changed over the past decade?

Is outbound customer support typically less stressful than inbound?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Managers, how do you help your customer support team avoid burnout?

Hiring managers, what do you look for as you’re going through resumes?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Any suggestions for how to find a fully remote customer support job?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Will the customer support future be led by chatbots or will we still be necessary? lol

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?