Became teary-eyed during my performance review today. I’m solo in-house counsel at a software company of 600 employees and my days are basically just answering one-off questions and not having time (or energy) to build scalable processes. I now have to respond to a subpoena and feeling super overwhelmed, yet the feedback i got was I need to be more strategic and proactive. Then I got told I was getting a raise and I just felt numb and I started to get tears. Is this an odd reaction???

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Posting as :
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It sounds like the job is more defense than offense. It’s hard to be proactive and plan when questions and issues are streaming in at you constantly….i have found chronic interruption to be super draining and kind of infuriating after awhile. I make lists at the beginning of every day and then just ignore people until later if something isn’t urgent or I tell them I can speak later but not now. I’m sorry you’re dealing with this.

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Not an odd reaction at all! I am a solo GC as well and had the same reaction to my review (but no raise). It's a TOUGH role, especially feeling like a bottleneck for all of the org's demands and not having the time to build lasting processes. I am the only team in the org that does not have at least 2-3 employees, but leadership has no intention to give me headcount for the foreseeable future...

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Time block. Dedicate time to strategic processes as that’s the feedback you got and what will make the biggest difference in you feeling overwhelmed. Communicate that over the next few weeks you’re going to move to a dedicated office hours model. You determine how often those will be and how big a window of time you allocate for that but communicate it company wide and don’t violate it in the first 3 weeks. Any one off questions not during that window don’t get answered until that window. Meet with the CEO and CFO about the strategic vision they have and map out risks and opportunities. Also, clearly communicate what you spend your time doing, tell them what you plan to prioritize, and ask them if they have any feedback otherwise you will prioritize on the basis laid out. That should get you considerably down the path to implementing the feedback and not being consumed.

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