{ "media_type": "text", "post_content": "Booked a hotel via Amex travel for a business trip and Bonvoy does not want to give me the nights. Does anyone have a solution for that?", "post_id": "60e84a59ac510a002ff4a148", "reply_count": 4, "vote_count": 1, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points" }

Booked a hotel via Amex travel for a business trip and Bonvoy does not want to give me the nights. Does anyone have a solution for that?

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If calling in and having your Bonvoy number added to the booking doesn't work, I'm not sure what will, sadly. Amex travel is considered an Online travel agency or third party booking, for which Marriott typically doesn't honor status of award nights/points. The only exception of within Amex is the Fine Hotels and Resorts program, which works more like a preferred travel agent or "advisor booking". Marriott honors elite status and awards nights/points on those bookings.

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^correct answer

Did you add your bonvoy number to the reservation before checking in?

Yes

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