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I mean its a classic solution in manufacturing to minimize downtime. Increase your buffer
I worked in franchise development and several of our operations were in airports. Airports are full of psychological tricks to elongate walks, enhance light, etc to alter your experience. We had to incorporate elements such as these into our design plans.
Also interesting: https://skift.com/2018/01/03/airport-secrets-from-an-architect-who-designs-them/
Rising Star
Similar to this!!
Chief
C1, Some retailers refund shipping if it's actually defective.
Chief
Classic Americans complaining about every small nuance then being tricked to stop complaining
Chief
I'm gonna assume that word choice was intentional
When the government of Saudi Arabia complained about its citizens complaining about it, it learned it could most easily eliminate the complaints by eliminating the complainers.
“Complaints dropped to nearly zero after that”
https://www.newyorker.com/news/news-desk/mckinseys-work-for-saudi-arabia-highlights-its-history-of-unsavory-entanglements
Rising Star
It makes sense. Standing waiting is more frustrating than if you’re moving and “doing something”
This is fundamentally why they put mirrors in the elevators.
Rising Star
Old, very old
They changed away from this a decade ago
Now everything is fast. The baggage and the walk.
Solving the root of the problem.
Well JFK already has the longest long walks and I still have to wait for my luggage. It’s the worst when you’re flying business and have global entry, I sit there for an hour.
I mean, I wonder how they moved the gates further away? Doesn't sound like a cheap solution.
If this is a true story - Terminal E has no bag claim so you have to walk to Terminal C to get your bags. Prob as easy as moving the offending flights to E. Often, the bags to beat you to the claim when you land in E.
Chief
This makes sense to me. Sometimes if there's a long wait for the next train intake it in the opposite direction and switch sides of the track a few stops down. More enjoyable than standing there waiting for 15 minutes.