Could someone please share details about NatWest Group’s current health insurance plan?

I’ll be joining soon, and my spouse is currently under treatment covered by my existing company policy, which will end once I leave.

Would like to know about the coverage, top up options, insurer and TPA, and overall claim experience if any

Thanks in advance

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Insurance Overview
• Base Coverage: ₹8 Lakhs (covers you, your spouse, and children).
• Optional Top-up: Up to an additional ₹5 Lakhs.
• Insurer: New India Assurance.
• TPA): VIDAL.
My Experience with VIDAL
I don’t recommend their support based on my experience admitting my father last year couple of times.
• Slow Approvals on discharge day: It takes a long time to get clearance for cashless claims.
• High Costs: They apply many deductions. I ended up paying about 20–25% of the total bill out of my own pocket.

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+1

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8 lakhs coverage, New India Assurance company

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