Does management or queue workers in your company notice if someone is manipulating the system? If caught doing something like that at your workplace, would it be called call avoidance or result in likely termination?

hi fishes

I had applied for the role of business analyst and have cleared one on-line assessment WHT could be the next stages any idea

When will the salary be credited in Optum.

Which all companies are allowing permanent wfh for professional based out of NCR?
Companies based out of Bengaluru, Chennai etc

Any campus recruiters here. Please DM me

Public finance exit opps?

Retrievers are my dream dogs but dread the shedding, would a labradoodle ever match up ?

How is it like working in consulting vs big tech vs government vs industry (as a non Cs person)

Looking to connect with someone in a Supplier Compliance Manager role. What does your day-to-day look like? Favorite thing about your job? Worst thing about your job? Skills that are beneficial to touch-up on?

Don’t mix Investment and Insurance.
Buy term insurance in your early age.
Invest mix mode equity and debt .
Ping me for invest and insurance help.
Also get discount price for insurance

Dear Sharks

Has anyone got Bonus payment, Usually 30% bonus split into 7.5% will paid on the last month of each quarter right
Like March, June, September, December

I have joined August month
I have not got any variable pay bonus
Is my understanding correct
Pls guide

Hello fishes,

What is current package being offered by Deloitte USI for below profile,
Role : Business analyst
Exp : 9 years 4 months


HR discussion is pending so wanted to have a idea of a fair CTC I can request.

My current CTC is 21 lpa.

What is the recommended minimum income I need in Redmond / Seattle with a family with 2 kids? I've got a job offer ~250k$ and would move from Europe to the US.

Another good senior gave notice today 🥲 don’t blame her one bit and wish her best of luck - I just wish our firm would’ve treated people better so that people at least don’t leave during busy season (we are filing in 3 weeks). Now I am seeing a lot of people leave during even busy season.. and I would’ve too if I had an offer

Hello! I’m a 25 yo male looking for a roommate to rent a 2b2b in downtown/uptown Dallas in June. Dm if you’re interested! Thanks!

Is it too late to get a tech job now if I graduate next semester in may? applied for many software engineer roles in nyc but haven’t heard back

Anyone willing to give me an EY-P referral? Im a junior w/ non-strat b4 consulting gig on my resume from this summer & am interested in making the switch for next summer.

Does anyone or their small business need any writing or social media help? Would love to get some side income in this economy while helping the community.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Hiring managers, what do you look for as you’re going through resumes?

Tell me a feel-good story from work that will restore my faith in humanity.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Do you ever get overwhelmed by the number of software programs you have to use at work?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Hi fishes, do you get paid by the hour or receive a salary?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.