For those working on customer-facing models - what's the journey from exploration to production?

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As a PM, I can give you some experience on how I worked with my DS on the customer-facing models. I work closely with clients, based on the needs, doing discovery for any model improvements on new models. I will write the BRD for the requirements and define the scope, then work with DS to decide on the data, frequency, testing, and the release strategy. Let me know if you want to know any specific areas.

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Yeah, since I don’t have details of your product, just give some general advices. First you will need to define the success metrics very well, are they product health metrics/metrics for executives, success metrics can be tied to your user actions, the more detailed and specific metrics are defined, the better DS team can give your those information. Also as a PM, you can also use some simple SQL tools to get the data yourself, before asking for DS for the heavy lift, they will appreciate that.

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