🐠 from other firms: we have a debate going on in the PwC bowl: at your firms, is PTO counted as utilized time?

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We have two metrics. Standard utilization leaves those hours in the denominator and of course used pto hours aren't included in the numerator. Adjusted utilization subtracts those from the denominator along with a few other things (I think training also comes out). Adjusted utilization used for setting bonus eligiblity, but all other reporting tracks standard utilization.

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I think the best metric to look at would be, as someone said above, how many weeks do you have to be utilized in order to make target. In that regard Deloitte Consulting is probably the highest of any firm( at least for analysts) our denominator is always 2080 and our target utilization (in tech) is 95%. That means you HAVE to bill 0.95*2080 = 1976. Since the standard work week is 45 hours, that means you have to be utilized for 1976/45 = 44 weeks.

While that sounds amazing (8 weeks off!) you have to discount the 10 days that are mandatory holidays. Now that makes 6 weeks. So all in all I have to be on a project for about 46 weeks out of 52 which is definitely higher than any other firm since you could just take holiday. EY for example reduces the PTO from the denominator and their utilization goals is less than 95%. This is one of the main things that I think D needs to correct for. But sadly even if they come up with a new system, it’ll essentially mean the same thing of being billable 46 out of 52 weeks.

likesmart
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No, PTO is not counted toward utilization. It’s factored into the amount you need to bill though (subtracted from the denominator).

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Federal holidays also count against our utilization too. Deloitte gave a nice Christmas break last year for the week but it counted against utilization too. It's my understanding they were moving over to a different system for time or something

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Standard working hours are 45 per week ... if you can’t figure that out, you are not building the network you need to be successful

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No

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Deloitte doesn’t care what PTO you take, as they calculate utilization with the following formula: client service hours / 2080.
In reality this leaves you with very little PTO options if you’ve had some bench time. Utilization targets vary by level and are 80-95%

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Lol. Utilization

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Yes

We do standard and adjusted utilization. VC is based on adjusted utilization which reduces the denominator by PTO hours.

No

Deloitte is the same

Not at DC

But IBM just started training time as utilization in 2018. However, this has no use as it is not used bonus, promotions, etc

No and not backed out of ute targets either

Which utilization? At EY we measure both full utilization (no adjustment for PTO, sick time, holidays, etc) and Effective utilization which adjusts the denominator for PTO, holidays, sick days, etc

Ey2 — were only measured on one though, unless your are in FSO (which apparently still uses full utilization)

Not D

@M2 What if you are only allowed to bill 32-40 hours on your project instead of 45? Doesn't work for everyone... one of the reasons I left EY. They trapped you in long term engagements where you had to choose to use your PTO to get utilization while on full time projects.

We’re kind of dumb and are playing with dumb rules.

D4 ... that is untrue. Nothing counts “against” your utilization. Your utilization is the sum of client service hours and internal approved investment hours divided by 2080. Full stop. Read the policy

Vacation no holiday kinda. Vacation comes from the numerator. Holidays from the denominator.

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