Hello,
I an working in the bpo field as a call center assistant manager (Operations). If I want to do a career shift , which would be the best one?

like
Posting as :
works at
You are currently posting as works at

Service desk operations, then from there you can move into core dc operations.

like

I have worked in tech support in my first year with hpi.
Those 12 months were tough given the fact i had to work on apac,us shifts.

I found my way into operations and from there into business analytics.

Since you are a managerial level guy, customer success profiles,program management jobs will be a great match for you.

like

Program/Project Management, IT Ops-Process/business excellence then Consulting, Core Ops into account manager roles

like

Thank you all 🙏

Related Posts

Best resources for platform dev 1? I failed in 3 times and have to wait until spring. I’ve got 9 other certs(5 yoe) but this one is kicking my butt

like

Has anyone made the transition from sustainability consulting to working in industry? Curious to hear how it went and what role you are. It seems like most corporate sustainability positions are at director or VP level and I’m wondering if that’ll change soon to bring in manager level or below

like

I have two offer for account management role EY- 18 LPA Capgemini -20LPA Please let me know which company is good in terms of growth and exposure. I have heard that Capgemini appraisals are very bad. Please help!! Capgemini EY Deloitte Accenture Tata Consultancy

like

YOE : 7.8 i have an offer from IBM and HCL.
IBM : 18 fixed + 1 JB HCL : 21 ( 18 fixed + 1lakh approx (monthly variable) + 2 lakh Annual variable ) . Now i have a discussion pending with Robert Bosch , What should i quote ! Which will be better for job security and work life and overall career growth .

like

Only 2.5 weeks into my Last working day

Deloitte usi -14.5l fixed + 1L JB +1.4l variable
Ey - 16l fixed + 80k variable

Ibm -17l fixed + 1l jb


NTT data - pipeline maximum can get 18l fixed


Total yoe -3.11 years , stack - java, web development

Please help to choose better offer in terms of learning, hike.

like

Accenture seems to be coming out of pandemic on high note. Any alumni considering rebounding? If so, into which business unit?

like

Hi folks need your suggestion here it would help me i guess . I have been working as manual tester for 3.5 years. I tried learning coding and felt difficult so gave up on that. Right now i feel i should switch to a customer facing role because i think it's a good fit for me and also it seems quite interesting and engaging. Have on offer in hand with a better company for the role customer support specialist L3 . Should I take up this offer ? Or i can stay in Manual Testing my whole life ?

like

Any one has specflow dumps for CCA exam?

Hello Men, do you still think, that you should switch to domain you like instead of what you are doing currently. Please tell why or why not. I know switching to a Domin we like will take us a bit back in our career but still want to know.....will you take the risk

Does promotion happen while you're on bench in IT companies?
Hi All, I've completed two years in my current company and I was recently released from my project and my manager is trying to assign me to a new project hopefully.
My question is, will my promotion happen as I was eligible for the same and I was released to the bench as I'll be moving on to another project soon. Can someone enlighten me on this?

like

So lately I’ve been using the interns to get the engagement and work papers set up so I can go in and do the return. I don’t think it’s fair for their growth. I’ve seen managers do it so I’m taking part in it. But what do you think? It does help make me more energy but I can stop doing this too.

like

Folks, Need some insights !
Ford - Data Analyst Vs
Amazon - Business Analyst I
Which is better in terms of growth/wlb and if possible, overseas opportunities in future?
Not including CTC offered as I think that shouldn't affect my decision. Amazon Ford Motor Company Google

like

Hello everyone. I’m currently interviewing with Oracle for a program director role and I’m nervous. Any tips or pointers you guys can help me with to secure this role would be certainly appreciated.

Thank you Oracle

like

How many years of experience do you need to be considered post-MBA role at MBB? Additionally, is it common to see people come in as an experienced hire without an MBA?

like

Hi everyone, applied for an investment consulting internship few weeks back.
It's a client facing job, but it might come at a later stage of a job, maybe after finishing my internship and getting a job offer.
I'm interested to know what is the must develop skills, must take courses or must read books to get insight, develop the required knowledge and skills for the position. I majored in business management finance and currently preparing for CFA level 1. Thanks in advance ☺️

like

What are the pros and cons of joining a Captive Organization for Salesforce ?

It is true that in service based consultings the learning curve will be better coz we'll get to work on a lot of projects compared to a captive organisation ?

How should one decide? Can someone list out the pros and cons of both. It would be really helpful for a lot of people.

Thanks in Advance!

Is 25 too old to lateral from my no name boutique to an MM or BB?

like

Hey Partners! I accepted a position at another firm and was bumped from manager to Senior consultant level. Could you give me some advice on 3 key things I can focus on to help me re-advance quickly?

like

If the ultimate goal is to move in pharma/biotech (bd / strategy type role), does prestige of consulting firm matter? Or would it be better to work for less known firm that may have more client facing opportunities?

like

Anyone exited to an integration role in industry? How do you like it? The company I'm talking to is a F500 serial acquirer looking to add some people with integration experience under their corp dev team. Doesn't seem like a PMO role on the surface but have a feeling it will be. Any thoughts?

like

More Posts

Any insights into the Canada renewable energy market? Seeking to make a transition from US & Latam markets

like

Hi guys, Could you please help me out on what to be filled here, I've 3 years of experience and I don't think I would be falling under gratuity that will be '0'. But I'm not sure of what to be filled on "Leave Encashment Exemption". I've 170 hours of leave balance. My HRBP dose not respond at all I've been trying to contact her from weeks and there's no response to any of mails nor pings on teams. I really appreciate you for helping me fill this?

Post Photo

Thinking about temporary relocating to Texas for the first six months of 2021. How do the state taxes work? Can I not pay NY state tax if I’m there for 6 months and 1 day?

like

If i’m planning to move to the city (from philadelphia) and start a lease with a friend, what’s the best way to approach the apartment search? should i just visit for a week or two to look at places and then drive all my stuff up? should i just bring everything and sublet for a month? what’s a realistic time frame to secure a lease and then move in? any advice would be appreciated, thanks!

like

How dangerous is crown heights these days?

like

Happy Lunar New Year, 🐠 family! 🎊🎉. It’s the year or the 🐶.

likesmart

Thoughts on joining a company 1 month before they IPO? Do I get all the benefits still? I feel like all the heavy lifting would’ve been done already 😂 (though obviously a new set of work comes with going public)

like

Am I crazy for trying to negotiate about 10% of Total Comp after getting an offer that is 83% higher than my current TC?
Moving from a startup to IPOed company. Not being hard on negotiation at least I don’t think? Asked if they can get me to a higher range and if it comes up I told them I’ll sign ASAP.

like

Does LTI pay the full variable annually?
If not than what is the range in which the give the variable

like

I don’t understand how people keep posting about the bench and being unassigned. I’m in advisory(not audit) and my entire LoS is trending 90%+ utilization

like

As someone who got accepted, when would we find out which other peers got accepted? I have some coworkers that applied but I’m hesitant to ask them in the case that it didn’t work in their favor.

like

I’m looking to advocate for a raise for myself, how much are other managers in my area making yearly? Grand Rapids/West Michigan area.

What’s the difference between a Partner, Principal and a MD at Deloitte? I understand that MDs don’t buy into the firm compared to Principals and Partners. But other than that why would one choose/be assessed to be one over the other?

like

Any guys wanna chat? Nothing exciting

likefunny

What is compensation for Manager level, non-billable based in the midwest? How much do they give for sign-on?

Do women like to be bought items out of appreciation ?

like

Do HSBC BANGALORE, do they give you joining bonus?

like

Need to get precheck/global entry. Should i get a credit card that covers this and cancel in a year, or should i pay it myself?

like

Hey i am appearing in SFCC architect exam can anyone help if there is any preparation material available other than sfcc documentation.

like

Additional Posts in Consulting India

I'm joining Deloitte USI in December first week.
I've heard variable and hike is decided by February and disbursed in June-July.
Will I be eligible for the hike and variable?
If so, would it be on pro-rata basis?
Any insights would be helpful, I need to make a decision whether I should join D or another firm!

like

Below question is for PwC pune Does PF, gratuity, bonus included in CTC? What is the notice period? Next week I have salary discussion with HR. Please help

like

Hi fishes and sharks

Can we use my parents pan card for HRA exception, we (self Or parents) don't have any properties on our names, living in a rented house but the owners stay in US. So owners can't give pan card.

like

Any vacancy for BCom graduate in MNC KPOs or BPOs

Does Jade Global send Rejection mail If you did not clear the Interview Round Jade Global

I am getting 20L for 7.5 years
Tech stack middleware support,weblogic,Dockers, kubernetes,oracle cloud,nomad,Tomcat and Linux just want to know my CTC is with market standards or I need to look outside?????

like

Hi all,

Does
EY negotiate offers ?
I am sending mails to HR for a week now as in order to negotiate offer.

SAP Domain
3 yoe

But, I am unable to get any response from HR.

can anyone suggest what can I do?

like
like

What we can expect from Nagarro for 7 years Associate staff engineer position.Currently in JPMC. Nagarro not even offering 10% hike.
Only reason is location change to northern India.
Tech Stack : Automation Testing Nagarro

like

What is the code in time sheet for Covid leaves in Accenture?

Hello Fishes, need suggestions between 2 courses on JUnit. I am new to this and want to learn this, so below are the 2 courses :

1) Learn Java Unit Testing with Junit & Mockito in 30 Steps
2) Learn Java Unit Testing with JUnit 5 in 20 Steps

Which one to choose which will be beneficial in working for an industry ? Both are from Udemy Created by in28Minutes Official.

Please help!

I have offer from PWC india, Cognizant and EY GDS.

PWC india - X LPA (Something new to learn)
Cognizant - X + 2.3 LPA
EY GDS - X + 3 LPA.. (Average work as per the discussion)

Please suggest me which one can I choose or how can I make a better deal with the offer I have? After 3 years of struggle I am planning to switch?

YoE - 6 years.
NP - 20 days..

like

Hi sharks,

For Credit Suisse employees,
How the bank checks if you have an active demat account with non-designated brokers.

like

Please advice,

I was backend developer earlier and now got chance to work as data engineer when I switched. Both are very different from each other.

Well it be wise idea to switch into ETL now? Will this kind of mixed profile will have future?

Please advise

Hello there!

How are you guys?
I needed some opinions on which domain do you see has more scope in the years to come10-20 years:

Computer Vision or Microservices?

Thanks in advance.

like

What is the salary range for 5 years experienced person in big product based companies?

Does accepting a job offer impose I must work for that company? Got an offer from A, another couple are expected. A has given me 7 days to accept it

How much EY pays to its newly promoted senior?

This hybrid thing is the worst shit of all time, either make full WFO or WFH, hybrid doesn't make any sense for people like us who are coming from 1000+ km's and settling in.

How's your take on this?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal