{ "media_type": "text", "post_content": "Hello, I'm currently in a final round interview for Account Manager at a creative agency. I have been asked to complete the below written assignment. Any advice? \n\n1.how would you improve the Account Management team - prioritizing the customer experience & the ability to be nimble and responsive.\n\n2.we just won a large new client for an influencer mailer.what key points/ questions you would ask the client?", "post_id": "6169e5402b47fe00332835f8", "reply_count": 12, "vote_count": 3, "bowl_id": "5d2771fa908b0d001ba3c77a", "bowl_name": "Brand Side" }

Hello, I'm currently in a final round interview for Account Manager at a creative agency. I have been asked to complete the below written assignment. Any advice? 1.how would you improve the Account Management team - prioritizing the customer experience & the ability to be nimble and responsive. 2.we just won a large new client for an influencer mailer.what key points/ questions you would ask the client?

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Okay but how can you suggest to improve the team if you don’t know what the team is lacking or what the current pain points are 🧐

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Agree with the comments above. Sounds like either a trick question or it’s one of those small local agencies that has zero idea what they’re doing. Things like this are often a red flag.

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I would ask, “What the hell is an influencer mailer?”

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lol

Start with the process of questions. Show your thinking. Then say in your experience these are the three common issues on client services. These are the three ways to tackle them. The second one, what would you ask the client? Based on the two questions above they are looking to see your process and your experience. Good luck.

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