Hi all! I’m a consultant with nearly five years of customer-facing experience, including acting as a CSM for clients immediately after go-live during major CRM implementations.

That exposure to long-term relationship management, adoption, and post-launch success made me realize Customer Success is where I thrive.

I’m currently exploring CS opportunities and am especially interested in a role at DoorDash. If anyone is open to sharing insights or providing a referral, I’d truly appreciate it.

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Need quick input.

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Exp : 11.10 yrs

Expected role? SM / AD
Expected CTC?

Urgent. Need for negotiation. Pls.

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Hi all,

We are at MicroFocus looking for C/C++ Developer with YOE 4+.
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Need some suggestions!!! Please help

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Plan to go to B-school in 3 years (1 year out of UG now). Long term goal is entrepreneurship. Have offers at a MBB firm for a generalist consultant role and at FAANG for a strategy role. FAANG offer is slightly higher (though both are a 50+% bump on my current comp). Both would have me reset to entry level. Which one should I take?

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Hello fishes,

capegemini --> 16LPA for consultant/b2 role

Accenture --> 19 LPA + 80K JB

Is it okay if I ask for more than what Accenture is offering?

YOE: 3.2 years
tech: kubernetes/GCP/azure/devops

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what if my whole life is a joke?

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Excited to be here!

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About to hit a milestone of $500k in savings (across everything - retirement, investments, etc.)
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I recently joined TW some months back and I dont know why I think have made a wrong choice for myself. I am feeling like I am lost. I am not able to fit in in this high expectations environment. I am used to working in a place where we always worked by taking help from others and here it is sort of assumed that we would be knowing everything right from day 1. Also there is no pairing in my project. Any suggestions on what should be done would be welcome.

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Additional Posts in Customer Success Bowl

Hi - looking to understand some website equivalent to levels.fyi to get an idea for salaries for customer success. What websites would be the best ones? Please don’t say - Comparably or a Glassdoor

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Hello All,
Anyone trying to add another CSM to their team?

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Any preference in going for a start up tech vs an established tech company?

Hi all! I’ve been in a torturous job hunt for 4 months- does anyone have leads on roles in Customer Success? I’m super open to industry and company size as long as they’re LGBTQ-friendly, and remote.

Any help would be so very appreciated.

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What skills would you say are transferable from an SDR role to a CSM? I would want to make a transition soon in a few months... Currently in tech. Any suggestions on where to apply?

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Is anyone aware of a company looking for CSMs that would sponsor a work visa for a Canadian to live and work in the US?

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How is CS hiring at your company being impacted with current economic news?

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I work in inside sales and was curious if call quotas are typical? 150 calls a week are what is expected but I have so many other tasks to take care of that I do not hit this quota. We do not do cold calling so it’s not like I have infinite people to call.

Hey guys,


I know someone who is looking for an entry level remote CSM position.
Have a referral?

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Hey guys! I was just laid off from my job as a SDR right before my promotion to CSM. Im looking to get into customer on-boarding or a CSM role. I know on-boarding is more likely since I can start as entry level. Any tips or referrals?

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Hi everyone. It’s promotions season for my team 🙌🏼 and trying to work with HR to field the market for comp rates. Any guidance on senior CSM roles today, comp + bonus at a company size of 60 people? Role is based in San Francisco. Thanks in advance!

How much is Samsara paying for Senior Strategic Customer Success Managers and Managers for Enterprise Customer Success Teams ? #Samsara #Customer Success

Hi Everyone! I am currently looking to enter the Customer Success world with a Sales, Higher Education and Customer Service background. I have successfully completed a Coursera certificate to familiarize myself with Salesforce and I am currently enrolled in the SuccessCOACHING CCSM as well in order to gain more knowledge and experience. If anyone knows of any entry level opportunities or has any advice please let me know, thanks in advance!

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not sure if anyone is active in this bowl, but made the move from Sales to CS in 2020! I work in the SaaS industry and our team has over quadrupled in size in the past 6 months. I am a manager and love my job. curious if anyone has any tips for building out a quickly scaling CS team?

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