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Additional Posts in Customer Support

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Tell me a feel-good story from work that will restore my faith in humanity.

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When you’re applying for customer service jobs, do you customize the resume objective for each?

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I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

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Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

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I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

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