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TEACHERS, this SHOULD NOT define you!!

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In my experience with my building the squeaky wheel gets the grease. Tell them that you get better customer service from your local dollar store and explain that you will be following up regularly until they resolve.
Molds*
Call the Chicago Renters’ Rights hotline for legal advice. 312.742.7368
I believe you can withhold rent until repairs are completed. Another option is to ask management if you can arrange for the repairs yourself and have the costs deducted from your rent.