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Others have already said it, but you have to let some plates fall to show management the consequences of their actions. Flag that you're going to drop the plate, then drop the plate. Then remind them that you flagged the plate was going to drop. Repeat. If you're an over achiever, or people pleaser, then this will be hard. But it's the only way.
Second this - and in advance ask which plate to drop. So if a new request comes in that is “highest priority” (ex. A pitch) just say “understand this is now top priority, which of my current projects should I drop to give myself space to work on it” and if they say none just double down on the question or identify for them which you will drop. Always in writing of course. Also I got in the habit of just skipping “mandatory” meetings that were a waste of time like 1:1s with my pretty useless boss. Never asking permission - framing as “my job is to retain and grow clients and my judgement call is this meeting is getting in the way of that with current workloads”
Sounds like Ogilvy.
No job is worth putting your mental and physical health on the line. I'd start looking for a new job.
Good luck.
Don’t take unrealistic requests seriously. Don’t complain just make it clear that the resquests are irreal by trying your best in a reasonable work time and making the obvious surface.
Sounds like VML.
Sounds like Monks
Do you work with me?
You’re going to have to get more comfortable blowing off some requests
Please tell us your agency to warn us too
Two strategies that will help:
1) Create some emotional distance between you and the work. Remind yourself often (potentially out loud) that not getting to all the work on a certain timeline and delivering it at a certain level isn't your failure, it's the systems. Nobody could do better than you are doing.
2) Enlist people to help you solve the problem. When you get a new assignment that you don't have time for, don't say you can't do it or can't meet the deadline. Shift to a "yes if" posture. That's is: Say yes you can IF they can drive clear cross-stakeholder buy-in on prioritizing it over the tasks that you already have on your plate (or whatever else is needed). Then give them the information needed work on fulfilling the required conditions.
I had to leave. I’m wondering if we coworkers at one point how you described leadership is hitting a little too close to home…
Sounds like CoLab :(
Can you request some freelance help? IMO 12 hour days for any more than a short stint is unacceptable. We all need to work but at a certain point your health and wellbeing are more important. If they refuse to be reasonable about workload you’ll have to do what’s possible and they can deal with the systemic failure when it comes.
If you keep them buoyant they’ll never learn the consequences of their policy failings.
Eventually you have to get comfortable with the idea that even though it's risky, you can't plug every hole in the ship. Where's the incentive to hire replacements if you're covering all the problems with just one salary?
Also, start applying to other jobs.
Don’t. I know it’s easy to say, but actually getting sick is going to create a larger issue. You could try freelance if escalating to you managers/asking for help has not worked.