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Something along the lines of "I'm sorry but it's company policy there is nothing I can do"
The same thing happens to me, I tell them that I am not allowed to give discounts, that I don't even have a discount (I do, but nobody knows it).
The best thing to do is to blame the company, and in most cases that is what really happens.
just dont make it seem like it's your choice, tell them you could get in trouble for doing that
do you have a friends and family discount and you don't want to share it, or you just don't have one
I just say it's company policy that I can't purchase for someone else to give them the discount.
Where I work there is a strict "no hookups" policy for family and friends. employee discounts are only for the employee and their partner/spouse. Even if it's not true, just tell them that!