How honest are you in exit interviews? I have a lot of problems with how the company is run currently, but also don’t want to burn any bridges.

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I think it is important to be honest, but I think your tone is even more important. If your attitude is that you’d like to burn the place to the ground, you will be less credible. But, if your attitude is this is a great place and could just use some changes, I think that is appropriate.

Remember that the people you are talking to still work for/with the company, and so they will probably not be receptive to unbridled negativity.

By the way, believe it or not, the management at Spark Foundry is always working to make the place better.

likefunny

Don’t waste your time. Nothing you say will change processes or have the slightest impact on culture. Just smile, be cordial and go. Or do what I do — tell them you’d love to attend the exit interview but you’re busy wrapping up before you go. It’ll save you the frustration of having to hold your tongue when they ask if there’s “anything you would change. "

likesmart
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I wonder how long it’s going to take Spark Foundry 1 (Obviously leadership) to figure out who Spark Foundry OP is, since OP is obviously leaving this week

likefunny

Listen to me: It IS a waste of time! No, nothing will change. Don't bother.
The time to invest in any sort of contribution to improvement is during your tenure. Nobody cares about what someone said right before leaving the company. It's just HR checking a box on a meaningless company policy.

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@SS1 ^ to create the illusion that the company cares. It’s purely PR.

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I hope it’s in regards to that one weirdo from your company posting their I love you’s the other day on FB.

likefunny

Serious question: What is the point of exit interviews?

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So then I suppose the employee should use it as such as well.

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Lol. See spark foundry 1 - " as long as your attitude is this is a great place " . Exactly . Negativity will be used against you

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@CD1 - I saw same thing. Such weird vibes from this agency culture wise

likefunny

Rarely does HR do anything with the info they get in an exit, no matter how constructive or positive it is.

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S&S1, the point is making sure you're not a disgruntled employee who's coming back to go postal the following week or planning to sue. It's a temperature check to protect company against potential legal issues and threats. It has nothing to do with them looking to improve based on your feedback.

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One of my teams witnessed our CCO being inappropriate and reported it to me. I reported the incident to HR, while my team (understandably so) left the agency.

Since then, every effort has been made by our agency’s creative leadership to get me to quit. It’s been nothing short of miserable. Illegal (according to my lawyer, who has a case ready to go), but still miserable.

Anyway, it’s taken some time, but recently, two things happened:

1. HR finally revealed to me that my team didn’t mention a thing about our CCO in their exit interviews

2. Our CCO got himself featured in DMA

So, yeah.

Don’t be petty in exit interviews.

But for crying out loud, if it’s important, don’t hold back. Why worry about burning a bridge if it’s a place you’d never go back to?

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Not what I said. I emphasized that honesty is important, but is more likely to come across as credible if the negative stuff feels constructive and actionable. Note that the OP cited not wanting to “burn bridges.” Granted, my “this is a great place” is overly positive. Perhaps a better way to state it:

Honesty is appreciated. And if you want to be credible in your criticism and not burn any bridges, aim to be as constructive as you can.

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I see the exit interviews of every employee on my team when they leave (as does the SVP/ department head) it’s important to be constructive and not petty. Assume everyone above will know what you said.

Criticisms that we can’t control (i.e things like salary, resources are controlled from the holding company) are completely legit and passed on. They’re probably falling on deaf ears above but we want you to be paid better as much you want to be paid better. They reaffirm things we’ve been fighting for for years and will continue to fight for.

Avoid the petty - your desk was too small, you didn’t get the good clients, etc.

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Ha! I *so* don’t work in HR. I’d be awful.

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A lot of people use exit interviews to passive aggressively throw people/groups/agency under the bus. Only know that it makes you look petty and insecure if you don’t do it with respect. And, if you had beef with someone or the way things were done, you should have had a face to face with someone at some point.

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And what if my issues with the company all stem with the parent company, and therefore likely cannot be changed? Is it still worth it to be honest? I did enjoy my work and experience at Spark, so do not want to ruin any chance of possibly coming back to the agency later in my career.

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Honest enough. I get some stuff off my chest but I don’t do their job for them.

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SF1 100% works in your HR department and is likely the person you had you exit interview with

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