Hubspot found that 68% of consumers will pay more for better customer service. I’m definitely one of them. Do you feel the same?

Any doing RE work for in-house healthcare? I’m curious about pay.

Ex ACN Digital Products Consultant. Looking for referrals into similar competitive firms that are rapidly growing. Any takers?

Do you sometimes read your evaluation, all you want to is to quit and you can dispute on everything they say?

Usually how many days/weeks will take to get the interview final status. I have submitted all the docs in portal it shown as review in progress from a week. Not received any call fr hr

Hi fishes, howz the work and work culture in Organization and Talent Development team? What are typical issues w.r.t. work? Anyone who left recently? Why?

Hello Fishes, Can anyone tell me hows the work culture in Citibank? And what will be the average salary and perks for C11 band? @

Anyone have ideas for jobs that are a mix between administration and clinical work? I went to school for community health and have a lot of manager/patient coordinator experience under my belt, but I'm also a volunteer EMT and would like to start using those skills in my next job that I'm searching for.

Most titles I've found interesting are along the "medical assistants" role, but don't fit the bill cause I don't have an MA license

Can we start a thread of the most toxic firms? Include firm name, location, and department (if this was a large company).

What’s the best savings account to keep money in? Interest rate? Minimum balance requirement? Annual fees?

Has anyone here used a professional resume service? Would recommend again or not worth it?

Must dos in London for someone visiting in Jan/Feb?

Ritz or JW in Cancun?

Recommendations for Mendocino? Going to be there for a couple of days and looking for things to do. Open to anything!

Any directors jump to make P? How did it go? Tips to share?

Which is going to most likely hurt my career more in the long run... a job in pharma or a job in-house on the client side?

Creative ways to respond to customer concerns without sounding scripted?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Anyone else feel like customers have been super irate lately?

Hiring managers, what do you look for as you’re going through resumes?

Do you feel working in customer support has made you a better customer?

Any suggestions for how to find a fully remote customer support job?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

Hi fishes, do you get paid by the hour or receive a salary?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What are your tips for publicly responding to negative reviews?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

Ways to destress during work as a customer support agent?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Omg. I just spent 36 minutes explaining to a man how to turn his son's toy on and make it work. The first question was "does it have a functional battery?" and he said yes.

After 34 MINUTES he decided to check if it actually had a battery. You know the rest of the story...