I have had issues getting a hold of a real person with the likes of Experian, eBay, Uber, and Xfinity, the last of which I had to physically drive to the store just to get the customer service phone number, which wasn't listed anywhere online. Why do so many companies have no REAL customer service phone numbers?

Any more artsy / musical / etc etc people out there in this consulting world? What made you decide consulting over doing what you love? Want to see how many of us realized we really do care about...

Hey fellow fish,
Deloitte Tax Management Consulting (TMC).
Thoughts please? Is it mgt consulting? Exit opps?

Need 11♥️ for DM.
Please help

I’ve been thinking about getting into real estate investing. Not right now but later down the road. I’ve been trying to save up for a down payment. What are some good resources for a beginner? Blogs, YouTube, books etc I’m not looking for paid courses because I will be learning at a slow pace. Any help will be appreciated.

My dream was always to have a Range Rover, now that I'm at the level to own one, I think it's hilarious. What was your dream car?

I am a creative designer/animator with a leading medical tech company with 6 yrs exp and based in NY. Currently looking for new roles because of relocation requirement at my current role. Any tips or referrals would be really appreciated. TIA!

Please help me to get 11 likes to enable DM.
Thanks in advance.

Does FI considers counter offer 1 week before joining?
Is it okay to show them the counter offer?

Hello PwC AC Friends,

I have been on bench since I joined the firm 3 months ago. Now I have got project but still on bench. I have got mail regarding not raising snapshots because I was on bench so i didn't do anything except trainings and some learning. I don't have hours to raise snapshot for.

What shall I do in this case? I am very much worried that if i don't have any project hours to show, will they fire me or what actions are supposed to be taken ? Thanks.

Hi I am currently working with TCS and very soon I will be on bench as my current project has expired. Hence, looking for an opportunity outside for better prospects. Please let me know if any.

Anyone heard of Koeller, Nebeker, Carlson & Haluck? Thoughts?

What is the back of an envelope kind of estimation of a drug’s market share considering there’s one in market already?

Hi, Are there people here who have switched from being a doctor or dentist and went on and got an International healthcare management MBA (or just a standard MBA) and also have experiences from surgery/clinical side, pharmaceuticals, and bit of consulting? If yes, how was your transition? What were your starting roles and salaries? Thank you :)

Which is a better specialization option within consulting? Commercial Operations (sales & marketing) vs. R&D Strategy in Biotech? Would the answer be different if it was focused within Pharma? No Ph.D.

Looking for an entry level position in finance/accounting. I have 5+ years of experience in mortgage lending and analyzing financial statements.

What’s the most valuable “soft skill” for any government lawyer? Looking to emphasize it in a cover letter

If you were travelling to NYC for ONE day to have one amazing dinner at a restaurant, where would you go? No budget

For those who have clerked for a judge at state court, For a boutique sized law firm, what is the base salary you have gotten?

Any tips when leaving a firm? Younger associate <1 year.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Managers, how do you help your customer support team avoid burnout?

How to stop customer service from ruining your day?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Hiring managers, what do you look for as you’re going through resumes?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Tell me a feel-good story from work that will restore my faith in humanity.

Will the customer support future be led by chatbots or will we still be necessary? lol

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂