I just started a CSR job and I’m still in training. I’m doing call shadowing and I’m really stressed about my active listening skills. Are there any tips to hone in on this?

Anyone interested in working with a health coach to support you with nutrition, career, relationship and overall lifestyle change? DM or comment below for more details!

Good jobs for introverts? So over consulting.

What advantages have you gained from being an introvert in consulting?

Hello All,

Today I will have my video HR round with TCS.
My current CTC was 11.27 LPA with LWD on 28th Feb in Wipro and I am expecting 20 LPA from TCS
My YOE is 9.7 Years in SAS/SQL/SAS Macros.

What do you suggest here , will TCS give me as per my expectation or at what salary should I get satisfied.. ?

I have another Offer Letter of 15LPA with 04-APR joining Date but I don't want to join that org and want to be part of TCS (obviously for Brand and WLB).

Kindly suggest ...?
Thanks 🙏🏻

Curry 4's low key 🔥

What is the salary range for a senior associate in pwc india (Advisory)?

How’s does pwc phone benefit work if you are on your family’s plan?

Thoughts on the length of notice to give your judge that you’re leaving? Pertinent facts: I’ve been there a few years as the second clerk, and they would still have their head clerk and third clerk.

Just me here hoping that slack never adds the “read” notification on messages.

Amazon's cooling period starts when we have last interviewed or when we receive a rejection mail?

Let’s share with each other how we are making or planning on making that income .
It is a strange time we live in but it’s time to hustle up .

Fis mohali is now permanent wfh, they've closed it down

During the warm weather months I try to set up impromptu events (Storefronts, etc.) where I can be in front of people at little/no cost. How do you guys proceed to take advantage of the summertime?

Trump supporters, do you see any path forward for the Donald?

I’m debating to join Locke Lord Dallas in transactional. I’m looking to stay at the firm long term and would appreciate any information y’all have. Please be as candid as possible.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

How to stop customer service from ruining your day?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

Tell me a feel-good story from work that will restore my faith in humanity.

Hi fishes, do you get paid by the hour or receive a salary?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Any suggestions for how to find a fully remote customer support job?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Creative ways to respond to customer concerns without sounding scripted?