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I wonder if clients are leaving them at the rate they're winning them
Bingo.
Chief
They try to overwork the current employee roster so they can post more profits for shareholders
I think some of them try to spread out the new work load amongst existing employees first.
You don’t win an account and then immediately start hiring for it because a) you don’t really know what your staffing needs are until you get into it and b) if the new client is a big corporation you’re likely not getting paid for 90-120 days after your first kickoff.