I know this is a tech sales sub, but figured I’d ask as CS is sales-adjacent. Thoughts on the Customer Success Manager role in general going into 2026? Been in management consulting for several years, and am now looking to get into either a solutions engineer or customer success manager role. Noticing a ton of CSM openings at various companies. Have any of you gone from a sales role int a CSM role? Are you enjoying it? Why or why not? What’s the day-day stress/pressure like compared to sales?

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