I seriously commend all of you guys. As a retail vet, you have it way harder than us and deserve every penny you earn.

I'm going to sleep. Good night, everyone!

I have 6 YOE and experience in Java, Spring Boot. What is the average salary for my YOE and tech stack in mastercard India?

Has anyone requested for an experience letter from Deloitte for Canada PR? The automated letter doesn’t provide job responsibilities. I requested an exception and they want to know the reason for it.

F 🐠 rave baes, where do you find the best rave outfit deals? Where do I find clothes that function both as a normie/rave article of clothing

How does sleep affect your medications effectiveness? Do you feel like you need X hours of sleep for your adderall/vyvanse etc. to work properly?

Mindtree hike letter rolling out

Fresh grad, just started work in the US (~1 month in) but want to move back to Dubai due to personal reasons. Will hitting the 6m mark (1y won’t be possible - immigration) be helpful? (Cont)

Can anyone help me wrap my head around this post Series C start-up equity offer? It’s an IP director position, the the base is $170 with 10% bonus (both lower than I was expecting). There’s also an equity component: 0.15% of current fully diluted equity. This equates to about 30000 shares at a strike price of $2. They also indicate the preferred stock price is $6 and preferred stock equity is $188k (whatever that means). They are in the middle of a new financing and valuation round.

So I work as an assistant manager at a restaurant for the past 9 months. I've worked in restaurants for the past 6 years science I was 16. Now I'm 22. I went to a trade school for media and film. I got a dream opportunity to work in the field making about the same or 10% more. I told myself the only reason I'd leave this company is for this type of job. Should I take the chance at this job and leave the restaurant that is on the rise and growing?

Need help with a formula. I’m downloading bank statements to excel and I’m trying to do a lookup so it fills in the category based on the bank description. The problem is I’m trying to use the entire bank description as my lookup value, but the table array I’m searching only has the first part of the descriptions (because the last parts are all different bank ref numbers). How can I do this?

Has anyone used collagen products? If so did it work/did you see results. If yes, also please let me know what kind 🥺

Does anyone know if fertility specific counseling is typically covered by insurance? (PwC 🐠, is this something through Winfertility?)

Hi,

What Skill set is required for IT Business Analyst?

I joined TCS 2 days back. Today I got the better offer from Deloitte. What should I do? Should I resign from TCS and joined Deloitte or stay with the TCS.
Please suggest.
YOE:6yrs
Stack: Cloud

What is the average salary of a Senior 1?

Hi guys, it's been 4 weeks since i joined GDS , I was assigned a POC task, in which I worked for a few days but now its on hold.

Could someone help me know what's avg bench time or how to get projects here, who should I contact(other then counsellor) or if there's any internal portal to apply for open positions in a project?

Thanks

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Do you ever get overwhelmed by the number of software programs you have to use at work?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.