If your workplace constantly tells you to “assume positive intent,” maybe it’s not actually a positive culture. I’m all for giving people grace, but I’m tired of being gaslit into thinking that rudeness is just directness or that micromanagement is just attention to detail. It’s starting to feel like a way to avoid accountability, not promote empathy. At what point do we stop making excuses and start calling toxic behavior what it is?

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You’re talking about a few things here. You’re talking about culture you’re talking about accountability and empathy and also toxic behavior. Which one did you want to talk about?
If you assume positive intent, that may be directed at one situation or one person and have nothing to do with culture. Sometimes thinking outside your way of thinking can give you a legitimate answer as to why you may need to “assume positive intent”.

When I’ve had to micromanage, it’s either due to you, not performing up to your own standards for your role or attendance and it’s usually attendance. I work in call centers - representatives are programmed into staffing to be at their desk taking calls at their start time. I had one girl I was working with her with her attendance because she was running into some problems with childcare.
I moved up her schedule an hour Instead of coming in at 8 AM. She came in at 9 AM. She still walked in anywhere from 4 to 10 minutes late every day.
I had a timer go off on my watch at 9 AM. I stood up, put my desk at a stand and watched until she walked in the door usually 10 minutes late and she saw that I saw.
If you can’t get your ass to work on time Every day, don’t think it’s me micromanaging you – it’s you being late and I fired for that.

Completely agree with you

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