I'm 3 months into my new job and noticed that most folks get angry and confused when they call the wrong department and you can't help them. Why is that so?

I love what I did in physiotherapy but two years into the career im struggling to see progression or long term future satisfaction. What have people shifted to from this career?

Hi fishes,

Please help me choose the right option considering yearly hikes, promotions and good projects.

Tech stack - SAP finance
Yoe - 8.5 years

Pwc offer - 19 fixed + variable + 1.5 lakh joining bonus
Accenture offer - 22 fixed + 0-27% variable + 1.5 lakh joining bonus

If your manager gives a false commitment of onsite then what can be done against the manager ?

Was just reached out to by someone from Barton. They say they recruit people for day-by-day contract work for PE firms. Are there any other firms that do this?

I'm holding an offer from MakeMyTrip and another offer from OlaElectric. Ninjacart is willing to make me an offer. But they're saying that they'd discuss the offer only after the other company that I'm interviewing with has come up with an offer first. There's been a delay from HRs of the companies in a similar way. How do I urge them to send me the offer letter without sounding pushy? I had reached out to some of the HRs myself. Would that be too awkward if I accept & back out their offer?

Struggling to deal with anger after a coworker I've supported in the past has back stabbed me on a long standing client. I just know I'm going to have a sleepless night. Why are people so selfish?

Any one from google account

Hello Everyone,
I had a interview at TechM, the operations manager took my interview and asked for my expected CTC, he said that he will fwd to HR with 10LPA which will include variable pay.

What would be my estimated salary breakup and in hand? Can anyone suggest please

Hey guys,
I’m looking to see if there are any sysadmins here that would be willing to be my mentor?

Waiting to hear from Novartis on a job I interviewed for 2 weeks ago. They emailed me a Conflict of Interest Form to sign last week, which got me thinking an offer was coming but I'm still waiting. Thoughts on whether this form means anything? I daydream about quitting my current toxic job :/

Does Amazon has coding round for every engineering job?
For example for embedded software engineer role am I expect to code tree or graph problems especially if I belong to electronics domain?Or will they ask from traditional embedded domain only like SPI,I2C,UARY,RTOS,C etc

Anyone in the New York area going to the Seiko 5 Sports x Worn & Wound 10th Anniversary Limited Edition Launch Party??

I just learned that I get to argue all of our pre-trial motions and do a direct examination at an upcoming trial. What are your best tips for preparing and setting yourself up for success? I want to hear them all! I’m beyond excited for the opportunity. It’s for our biggest client, so I really want to impress!

Is egmat quant tougher than official exam? I gave egmat mocks and found the questions to be of greater level than official mocks

If you are a experienced CAD drafter with experience in environmental remediation, we’re hiring. I’d be happy to discuss the opportunity

Why does nobody point out the hypocrisy of Democrats nominating Garland and now being against the nomination of a Justice in an election year?

What do I say if my employer asks me if I’m looking for other work, or want to know if I plan on leaving at a certain date?

some context - I am a temp to hire, and the company wants to bring me on full time now that my contract with the agency expires this week.

Ps. I am looking for other work, but this job is holding me over.

Does cisco India have their own PF trust or is it EPFO..govt's only

Asking on behalf of one of my friend.
He holds 2 offers:
First - High Radius with 12.7 CTC
Second - Tech M with 12.5 CTC and 1 lakh JB.

YOE - 3.8
Experience in QA

Which one he should choose ?

Is outbound customer support typically less stressful than inbound?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

Hiring managers, what do you look for as you’re going through resumes?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.