I'm A-Meow-Zing, I know! ;)

Any M 40+ in Nairobi? The apps here are not it!

Who’s got their stimmy checks already?

Would you strongly advise against going in-house right after a state court clerkship? (No law firm experience in law school either). I don’t know if I want to become an in-house forever. Would it be difficult to get a law firm job at a later time?

Will interest rates ever get back down to covid era levels?

Going to Charlioftsville next weekend, any wineries, restaurants, breweries, hiking etc...to do there during COVID. Appreciate your insight!!!!

Hi Folks,

Which company (TCS & HCL) is good in ITIL Domain, i am asking only in ITIL stream not over all as a company.

Please provide your inputs or comments.

Hi fishes,

Need 11 likes for DM pls

Moving to Chicago in a few weeks from a state on the quarantine list. Been in a different (safe) state but going to my state of residence in a few days to pack up - planning to self quarantine (contd)

Jummah Mubarak Fam ☪️💚

My wife finally told me last night that she didn't know what I do last night ( I'm a securities lawyer) but she didn't want to sound stupid. Its been 5 years.

How much does Barclays Noida pay for Model Validation roles at AM level ?

What are your covid travel essentials / tips? Traveling next week to meet the team and I’m feeling like a noob. Double mask or kn95 on the full plane? Are planes handing out wipes or do I gotta bring my own? Have kids and elders at home so want to be careful

I am a QA lead looking to break into google Spotify or meta as a program manager or project manager . Can someone please guide me on what does it entail to be a PM at these companies?

Received an offer for 65k for an entry level business valuations position in La. Is this a fair offer or should I negotiate?

Which consulting firm is involved in these Ontario government decisions 🙄

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

How to stop customer service from ruining your day?

Creative ways to respond to customer concerns without sounding scripted?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Hiring managers, what do you look for as you’re going through resumes?

When you’re applying for customer service jobs, do you customize the resume objective for each?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Hi fishes, do you get paid by the hour or receive a salary?

How have the skills needed for working in customer support changed over the past decade?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Will the customer support future be led by chatbots or will we still be necessary? lol

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

How do you prevent the negativity of your job from impacting your personal life?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.