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What are "paper pushers" called nowadays?
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IME strategists who become account services rarely enjoy it because it's a different way of thinking, unless you unsatisfied in your strategy role. I'd say leverage your knowledge as a brand strategist to demonstrate strategic thought, and then also demonstrate how organized you are and your customer service philosophy.
Thank you! Despite the strategist title, I’m really just doing internal marketing for my small company. I welcome the change and the challenge.