Is there anyway to get to Delta customer services faster? Their “call back” services ghosted me once and called back at 3am once so I missed it. Hold time is like 6 hours if I were to wait.

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Call 1-877-220-6888 it is the Delta 360 desk (above diamond). Just don’t enter your sky miles number, if you do, it will kick you into the appropriate line.

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tbh i got the best results when i dm them on twitter

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I actually submitted a grievance about this. Multi hour waits even for Platinum. Absurd

Chat with them through the app which is then linked to iMessage

This is surprising. Have experienced 0 wait time with American. Try to see if they have a business/corporate phone number

Should have woke up and taken the call

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