I’ve noticed clients expecting immediate responses, no matter the hour. Just last Saturday at 11 PM, I received an email marked “urgent” about a minor contract revision. While I value being responsive and our firm’s 98% client satisfaction rate reflects that, this 24/7 availability is becoming invasive. It’s starting to encroach on the limited time I have with my family. For those who’ve dealt with this, how do you set clear boundaries with clients without compromising the relationship or appearing unprofessional?

like
Posting as :
works at
You are currently posting as works at

It’s about training clients. Have a frank conversation with them about work hours, expected response times and what constitutes a true emergency.

like

Honestly, they get it and are just trying to tell someone above them that they asked you to respond urgently and you didn’t. I really don’t sweat it when I am responsive immediately 99% of the time.

Related Posts

Any entertaining stories about opposing counsel just losing their mind on you in court or over the phone? How do you respond to opposing counsel who is being rude, unreasonable, or verbally abusive?

like

Off topic.
Women - what outfits can be considered as business casuals?

like

I’m a new analyst at a PE firm, and my associate keeps blaming me for things she does wrong. Like she will tell me I made the wrong change, even though she is the one who changed it. Or in calls with other people, she won’t take responsibility for things that she told me to do that the other person calls out as wrong. How can I handle this situation without making her mad but also not letting her step all over me?

like

I got promoted a while ago and still feel like I’m not qualified. Have you ever experienced this? Is it bad to tell your boss you don’t think you should have been promoted?

like

I guess I’m officially being off boarded team doesn’t care no one has said anything … I’m a ball of nerves thankfully my old company wants me back — feeling so sad and angry and just incredibly nervous

like

Got an offer and I’m expecting to sign on Monday. Shall I give a notice to my boss today (Friday) or wait until our next call on Tuesday?

like

How do you deal with a team who only takes action when they have gotten the cosign from white counterpart? I.e. Maybe place a tag ...no action. White counterpart, I agree we should place a tag 👏🏼👏🏼👏🏼👏🏼

like

I work in the Title IX area, and would love to hear from anyone who is working with students dealing with sexual or other kind of harassment between students, and how to improve that climate.

like

What’s your favorite WFH footwear? Any recommended brands for a chilly home office?

like

I am seriously worried. I am doing my co-op and my supervisor is not giving me an easy time. I am trying to do my best even with very little direction and this supervisor constantly harassing my about things like her not being able to use google meet or to remember passwords. I feel bullied and very anxious. I am afraid she can jeopardize my visa with a bad evaluation. I have been working at midnight, on Sunday mornings but I am human, I make mistakes, she just blames me instead of teaching.

My annual perf discussion is monday morning. I work on a tough team for a tough place. I think Im a pretty good/almost high performer but only around 3 years and my boss seems to still act like I’m brand new (lifer boomer). I try to tell myself he has 6 direct reports and has to do this with everyone, Im no more or no less special - but I hate these convos and negative feedback even when most of it is unsurprising/fair feedback. Any tips? Just need to get through it! HR people are not immune!

like

Performance review is this week & boss already primed me (trice) abt a time mgmt/prioritization improve plan. I can’t begin to express (but attempt to in comment👇) how wildly out of context this fbk comes considering this flaming 💩 dumpster 🔥 of a workplace situation. Advice: - How do I get through BS mtg w/out hitting mgr w/a R/antiwork-style ✌🏻🖕🏻”bye Felicia”?! Ps. I’m an f’ing adult & welcome fdbk when it’s even mildly in touch w reality.

like

What are some good books to read if I want to learn how to better show up for the team as a manager?

like

What are effective ways to ensure your team feels content within the workplace? There is a rise of many people feeling undervalued and not cared for as an employee. I would like to change that. No matter the job, no one should feel less than.

like

I want to find ways to build up team morale without resorting to clichés like a pizza party. What are some of your favorite ways to give back to employees?

like

Day of remote interviews at a tech co for in-house. 5 YOE. Planning on wearing a suit. Tie or no tie?

like

What should I reasonably expect from a junior?

I manage a junior developer that's been with the company for about 18 months. I end up providing them of TON of support. I need to give them extremely detailed instructions or they fail. For bugs, I need to point them to a specific function that's causing the bug. For new features, I'm basically writing their method signatures and defining their test cases.

I've tried asking them to do more on their own, but when I do, they fail spectacularly.

likehelpful

What does everyone wear for client meetings in a WFH setting

like

What do you do when a store manager let's a cashier.walk all over the assistant manager? Dm isn't any help. I'm at my wits end! Store manager sticks up for cashier every single time. I've offered to give that cashier my keys . I'm so done with trying to do right, only to have manager make up excuses.

like

I'm a cashier. We just got a new manager, and she's making things really hard for us. She starts work at 4:30am and leaves around 2:30pm, but she still expects us to stay until 6pm and work on the weekends! She gives us really long shifts and doesn't give us much time for breaks. And when we ask her about it, she gets mad.

I'm worried that if I speak up, she'll make my life even harder. I don't want to lose my job because of this—do you guys have any advice?

like

More Posts

like

Hello everyone. My joining date is 20/10/22 in natwest.But still i did’nt get any mail regarding my joining formalities.can anyone explain me that how many days it will take to complete my pes verification.

like

What is the approx price range for a 1rk in and around Marathahalli area?

like

How long does Deloitte usually take to get back after the assessment centre (experienced hire)?

like

Looking for a serious job change, having 8 YOE as a business analyst and currently into data analytics space. Only bangalore location

Any Manager or Sm in this group ? Please DM me.

Also No referrals etc please.

like

I woke up today tired.

My work cell was buzzing and then I remembered something.

I forgot to thank the bus driver that dropped me off a few days ago.

I got up and rushed downstairs to find the bus driver.

It was raining outside but I was already running barefoot to the bus stop.

I stood there soaked in my pajamas as the bus approached.

Then, the door opened. The driver got up and shook my hand.

I sat down and started my shift.

I’m the bus driver. Reminder to love and thank yourself.

funnylike

This concept fascinates me & since I saw it on Reddit, I wanted to bring it here. Tell me what your experience has been like :)

upliftinglikehelpful

H! DM me if any male fish are interesting in connecting. Also here’s the age old ice breaker ASL : 31,f,New York (:
Ideally from the New York area

like

Fresh embryo transfer. Got my period yesterday, and my pregnancy test in the clinic is tomorrow... so frustrated after all the investment... I had two embryos frozen so hopefully next time it happens... hope everyone gets what they want.

like
like

FIS Global Can anyone help me with the process of resignation
. 1. If its only mail than whom i need to send the mail.
2. Anything i need to do in workday

like

CGI company comes under which tier category.

Hi I joined virtusa on 14June 2022.Hr just call me and ask me to submit few documents on the portal and after that no one call me even no one connected me for further process.I don't know anything regarding my project and all.Even they didn't ask me for any bank details and all anywhere.And also after submitting documents .I got an email saying onboarding completed we will verify it from their end.He even not responding to my call as I called her many times.can you guide what's happening??

like

Is Hubspot a good investment?

likefunny

Hi Fishers,

Wanted a small help,
I recently got an offer from Telstra but in the Offer Letter its written- I am pleased to confirm your new offer of employment with Telstra Global Business Services LLP., an entity within the Telstra Group.

So does it mean that Telstra Services will be providing service to some other client or it provides services to its own product?

like

Have you guys seen someone sitting at their desk for the entire day, without running into restroom...

Post Photo
likefunny

I'm a PhD student (graduating next year) looking to pursue consulting (ideally at MBB or Big 4). I would love to learn about full-time opportunities in New York starting 2023

Do we have to go to office from next week?

Do Bank of America or frets work from home policy, if no is there any exceptions considered?? Thanks in advance

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal