Need Urgent help I sent the laptop through DTDC Dtdc express limited to my company and they recieved in broken condition ( see the pic ). before dispatched I also took the insurance for that ( which cost me 2%).

Please help me and share your thoughts for this situation 🥺😢😢😢


Tata Consultancy Accenture Deloitte Tech Mahindra ZS Associates Infosys

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Shouldn't have gone through DTDC . That's one of the worst courier service.. prefer Bluedart always

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Tbh was not aware of this thing.
Actually i sent my previous laptop by the same service for gurgaon it went well but this time for the Mumbai location it happened to be this.🥲

Claim insurance

Don't worry your company has insurance as well.. They will get it repaired

How much could be the amount ?
And How long it can it be ?
Actually the courier guy told me he can only send the email.
Rest nothing it all depends upon their process.

Consumer court bro

Even I sent it by DTDC via its next day delivery option. But I made sure to see how they are packing.

Did you see the packing process.

Actually i packed it myself and even last time also but for gurgaon location .this time it was for Mumbai location sent.
But it found to be broken.

Claim insurance, also dtdc as it there responbilty to deliver safely, if they are not agree complaint in consumer court use your rights

You don't have the choice pay the bill to company and ask the courier services what details required and collect them follow-up nothing you can do

Who did the packing.
I also sent my laptop tgru dtdc and I made sure they did the packing properly in front of me. It was delivered without a single scratch.

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