Omg what happened with Amex customer service? I have been transferred to 5 different reps over the phone and problem is still not resolved! 😵

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Posting as :
works at
You are currently posting as works at

Always the chat. Always.

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Really? When I call I get the message "we see you usually manage your account online, would you like to be transferred directly to a customer service rep". Perks of being low maintenance, I guess?

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I cancelled my Amex due to this. It happens all the time now. Awful.

What's with their auto voice customer service system? Never detects what I say and extremely inflexible!

Horrible lately! Once I got transferred around so many times I'd end up with people I had already spoke to before, and given how many people work for them I was shocked that could even happen

I call and I get a human within 10 seconds of entering my card number. No idea what you guys are talking anout

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Hi - AMEX sign up bonus is higher than ever. DM me if you would like a referral link, I’ll split my bonus with you as well :)

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likeuplifting

Hi Fishes

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Thanks

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