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I don't understand, OP. With your status, if you change your account preferences to always request a comfort+ upgrade, you should automatically get it just after booking. Unless there are no seats available. Then you're SOL
AGREE. I exchanged several scathing (on my part) emails with Medallion customer service about this. The reason they cited at the end for having to request the Comfort+ upgrade is because of the (very few) cases where someone gets an exit row seat and might not want to upgrade to a middle Comfort+ seat. So for those few the vast majority are forever inconvenienced. Thanks jerks.
Unbelievable. I'm almost at Diamond medallion, and I've been stuck in economy the past 3 flights!
Yeah, it sucked at Silver, but once I made gold, I'm at least comfort, sometimes Prem. I'll make platinum in a couple weeks, I think it'll be pretty much guaranteed on all but the craziest flights. Did you alter your settings in the app, op?
Yeah my settings have been adjusted. 2 seats are available but I've been told that I will be notified at the gate. In the old system, I could snag the seat right away.
I'm only Silver for now, but already all comfort + and first occasionally
Book your flights about 3 weeks in advance. If you're platinum and diamond you can instantly pick a comfort seat.