Used points to upgrade to Delta first class (it’s been a long week) and there was no drink service or anything, essentially just a bigger seat. Would you complain?

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Every time I fly delta first class, there is drink service, even if economy doesn’t have it (aka short flight). It’s to be expected. I’d complain especially since you paid for the ticket and it wasn’t a complimentary upgrade.

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Happened to me on AA once. After a long delay, they said the food has gone bad and no ice for drinks. They offered snacks and 2k miles each.

This was a 500+ mile flight which usually has a meal-ish service

If it was supposed to have catering and service and didn’t, do complain.

Unless it was because of turbulence and then I don't know the rules

How many miles was the flight?

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