We’re a fairly new community and need to conduct user research to understand how things are going. I’m new at this and don’t know where to start :/ Should I do a survey?

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Baseline you can start with surveymonkey and you can get a loose idea of the general impact. Then based on answers from the initial survey you can narrow down what you need to find out more specifically. I also find it to be very valuable to get a quantitative idea by posting some Q/A to get followers to respond and talk about the product.

Don't go into the analytics of the whole gig right away. Observe what others are doing and adapt from there. But well, a survey or poll could help. Good luck

I think a survey is a great place to start. You get a good idea of where to go from there.

I think conducting a survey would be a good idea. You can start there first. Do you have other senior colleagues? You can ask for some guidance from them.

That's the safest approach in my opinion. You can use the result of the poll to determine the things you need to focus on first. You can get feedback from the customers too.

You should. I believe I did it myself as well when I was fairly new. It's really helpful and time-saving.

A basic Q&A would be great too. Do you have a senior colleague? You can ask for help and assistance from him/her.

Hi there! You can observe how others do their work. It will give you an idea.

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