What might be the best hotspot to use, as well as a mobile hotspot router for a remote CS job? What has worked best for you guys while on the move/road, etc? I'd like to get one just in case I find myself on the road while working, but I don't want to lose connection.

How valid do you think a Myers briggs test is for determining if a career pivot is the right move. I recently took one and the career suggestions from the results seemed to be things I was already thinking about doing anyway which was a pleasant surprise.

For me the Mclaren P1 is the best car in the world? Which is your favorite car and why?

should the DOJ go after every person that participated in the Jan 6th mob?

Has anyone changed your project after being selected in Jan. DCA?

VML Sr Art Director position assuming 7-10 years experience. What’s a fair salary expectation for the Midwest? Chicago/Kansas City area.

How do editors out there feel about partnerships? Seems like a great goal if the house is a long term fit. Do the new responsibilities and ability to make a difference outweigh financial risk?

Average account coordinator salaries in NYC?

8/3 Thread (General):

Hi Fishes,
Any Idea about Pega Practice at Optum?
Please do reply as I have joining in 4 days ,So honest replies are welcome :)

Hi Fishes,

YOE 11+
Skills : Java, Spring boot, hibernate, rest api, micro services, docker, kubernetes
I can join in 25 days (Already in notice period)

Can someone refer me for a lead or senior role?

Thanks in advance.

how much i should expect from BGSW with yoe 6 into embedded, linux domain.

Also are they doing 5 days WFO?

1. How much is the 4% bonus in CTC of DEUTSCHE BANK considering 36LPA to be fixed(excluding PF and Gratuity).

2. Also, Is the fixed salary really like only Income Tax deduction or any other deduction as well? Note: Just had a offer discussion with HR, yet to receive my offer letter

YOE : 10 Skillset: AWS Devops Deutsche Bank Deloitte Accenture Tata Consultancy PwC Citi

Anybody knows how much earns an average line cook in Orlando, Florida? And how many hours have to work to get a decent wage

Need 11 likes to enable dm. Help me fishes.

What is the ctc the Crisil offer to fraud investigator.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Hiring managers, what do you look for as you’re going through resumes?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

How have the skills needed for working in customer support changed over the past decade?

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Any suggestions for how to find a fully remote customer support job?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Tell me a feel-good story from work that will restore my faith in humanity.

Managers, how do you help your customer support team avoid burnout?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?