What's the most surprising or unexpected insurance claim you've come across in your career?

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A stripper who fell from the stage and cut her thigh on a stool somehow. When she stopped by the office for the scar evaluation- most of the office stopped too.

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I wouldn't say it was the most surprising necessarily but it is one that always stuck with me. When I worked in claims I had one where a motorcycle (who was at fault) pulled out in front of a driver and the driver hit him and the guy on the motorcycle died as a result. He was not wearing a helmet. The driver cried during our recorded statement and I felt so sorry for the guy. That one has always stuck with me.

I’ve had this type of claim on an insured and it was so sad

Skin damage from a bad bikini wax (not my case, but a friend’s). The case went all the way to trial

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