Your most positive customer interaction?

I have resigned and my agency is not counting my approved PTOs for two weeks. I put notice for 30 days, is there any way I can negotiate? Or is there any law that prevents companies to cancel hard earned PTOs?

Looking for regulatory and statistical reporting roles within Pune.

Netherlands, Eindhoven salaries for Java devs

Hi Fishes,
My total experience is 5 in QA, I attended Deloitte interview. First round was technical and it went quite well, they asked lot of theory questions. I answered few and quite I was not sure of answers. She gave feedback like my communication and confidence level is good and project wise I'm having good knowledge and coming to concept wise it's not upto the mark for experience. So my query is will they call me for next round?I really wanna get selected since Deloitte is mydream company

How long does take for hsbc to release offer once bgv is complete and salary discussion is done with HR. Hsbc Hyderabad

Anyone have any leads on a Trademark Counsel position? I'm just starting my 7th year of practice and want out of private practice. I'm in Colorado and would prefer to stay here but am open to full remote opportunities as well. Feel free to message me if you know of anything. Thank you!

My girlfriend, 29, is looking to move out of teaching. She is willing to get certifications or designations but has no business background. Any suggestions for career change? Either positions or ways to get into the business world would be great!

Hi fishes,
1. I heard that few people received promotion mails last week. Is it true?
2. Also I got a mail about promotion requirement compliance status pending, does that mean I am getting promoted or is it a default mail.
3. Also I joined pwc ac bangalore around 10 months back as associate 2 , how much hike and bonus can i expect with/ without promotion

Current CTC 12LPA
YOE 4.6

Thanks in advance

TC check for NYC in-house lawyers. I'm 9 YOE in financial services with 300 TC. 230 salary with 70k bonus.

I just accepted a corporate counsel role with a large Fortune 500 company. Any advice or thoughts on make the transition from a firm to in house?

Hello folks,
What is expected package for 8.8 YOE, Oracle Apps DBA?

How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

What is the best way to reach out after not getting the job to ask for feedback? Do interviewers really ahve time to provide feedback for the candidate they didn't go with?

Client wants to buy individual stocks for his portfolio. Don’t care to manage unfettered stocks from clients that we catch blame when underperforming. What is your response to this client?

Someone tell me why a partner just took me to lunch as a "Thanksgiving treat" and he took me to Taco Bell

Random question since I learned about this watch recently: does anybody in the bowl have the salmon dial Seiko Sarb037? And if so, how/where did you get it?

Hi everyone, what questions are asked for functional testing roles at EPAM? They told functional testing includes API, postman and SQL skills as well.

Kindly help..

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Is outbound customer support typically less stressful than inbound?

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Do you feel working in customer support has made you a better customer?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Did you have a great customer today? Tell us about them! Positive stories are always nice.

How to stop customer service from ruining your day?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Are you worried about how quickly AI support is growing?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

Anyone else feel like customers have been super irate lately?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.