Your most positive customer interaction?

So I keep hearing about folks from Deloitte jumping over to optiv, but I am just starting to hear rumblings that some people are having some serious buyers’ remorse. Any ground truth or is it just grass greener syndrome?

Any success stories with EB5? Who did you use? How were the investment terms? Been on H1b 9 years now and no end in sight with eb2 wait. Concerned with risk of outright fraud not 500k investment amnt.

Any good Cannabis stocks, ETFs, or mutual funds with decent returns?

Any PAs that have another stream of income outside of their PA job? Like business/entrepreneurship or IT?

If You need a referral have Cyber experience and a clearance DM me!

How to be a data scientist and is there any good certification courses? I am a android developer with java and dart , also has knowledge on javascript. So will it be easy for me to adapt to new technology? Please share your valuable thoughts.

Hello Guys

YOE - 16
CTC-19.6 LPA (was in UK for 5yrs), hence Indian CTC did not grow
Skill - IT Security Consultant (AWS Security, CISSP certified)

Currently in negotiation with Wipro, Deloitte and Crompton
All 3 have given a strict budget of 30-31LPA

I need help on 2 things
-Which co. has better growth in term of WLB, Skills, salary hike?
-As per my exp., what should be the best negotiation?

Thanks

I’m currently working in a DEI role but have some interest in switching to Employee Relations. Anyone in ER that can share pros/cons of the field?

I have just got an options trader job at a prop trading firm. But I knew nothing about options/trading/finance. The firms said they’ll be officially training us once we start. But in the meantime, what are some books/resources that you would recommend to start learning first?

How to resign from pwc…. Where is the option? I cant find it on workday

At what point you start coming on radar if you have been on beach for significant amount of time? Like Since thanksgiving . Is there a schedule to let go?

I’m getting a crazy good deal on the Ritz (~250 per night) in Miami - but it uses a Corp code for a company I don’t work for. Worth the risk?

I rarely have to use formulas in Excel, so please be kind to me.

Apart from conditional formatting cells, what formula can be used to display a word whenever a cell contains a range of numbers? Contd

Hi, I am on B1 band in wipro. Can anyone please say how many time we can seat for new myskill-z examination?

Currently a Practice Manager at Pediatric office and non-trad pre med student majoring in computer science and I want to break into Tech now . Mainly Data Analyst . Does anyone have any suggestions on any courses or routes i should be taking besides finishing my bachelors degree?

Anyone here has experience with switching Qatar miles to American miles after the flight? Also All Nippon miles to United miles.

I have an 8 hour layover in Madrid. Never been there before. Is it worth leaving the airport and doing something in the city? Any tips on what to see in a few hours?

Any layoff expected in bny ?

Do you feel working in customer support has made you a better customer?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Managers, how do you help your customer support team avoid burnout?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Hi fishes, do you get paid by the hour or receive a salary?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Tell me a feel-good story from work that will restore my faith in humanity.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Anyone else feel like customers have been super irate lately?

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

That moment the customer asks how your day is going and you have to decide between lying or getting fired 😂

We’re losing employees, understandably so, because of how customers behave. That means longer wait times for support which makes customers even angrier. What happens when there is no one left to do the job?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

What are your tips for publicly responding to negative reviews?

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Hiring managers, what do you look for as you’re going through resumes?

Are you worried about how quickly AI support is growing?